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Investors Response Form
 
As part of our continuous endeavour to enhance the quality of shareholder/investor services being provided by the Company / Transfer Agent, we solicit your views and suggestions on the quality of the services being provided.

We will highly appreciate if you could spare some of your valuable time to provide us with feedback relating to the performance of the Company / Staff and / or the Transfer Agent.

The basic parameters that we define for our staff members while dealing with any shareholder/investor communiqué are as under :

· Response time
· Quality and completeness of response
· Personal initiative

On a qualitative front, we request you to indicate your rating of the Company’s various facets of Shareholders’/investors interaction as enumerated in the questionnaire below on a scale of 1 to 5 as under:
 
1. Excellent 2. Very Good 3. Good 4. Average 5. Poor
 
Name
E-mail
Folio / DP & Client ID

1
Response Time for queries
  Excellent Very Good Good Average Poor
   
2
Quality of Response
  Excellent Very Good Good Average Poor
   
3
Quality of Annual Report
  Excellent Very Good Good Average Poor
   
4
Content of Annual Report
  Excellent Very Good Good Average Poor
   
5
Availability of news/ information regarding the company
  Excellent Very Good Good Average Poor
   
6
Timely receipt of dividend / Annual Report and other correspondence from the company
  Excellent Very Good Good Average Poor
   
7
Time taken for transfers / transmissions / demat
  Excellent Very Good Good Average Poor
   
8
Staff’s (Company) attitude towards shareholders’ queries
  Excellent Very Good Good Average Poor
   
9
Staff’s (Transfer Agent) attitude towards shareholders’ queries
  Excellent Very Good Good Average Poor
   
10 Suggestions for improving the quality of services
 

 
 
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